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Job Management Software dedicated to the social housing sector. We deliver software that contributes to improving the lives of people in Social Housing across the UK.

Tel: 01392 354336
Address: Oneserve Ltd, Unit 1, Tiger Moth Road, Skypark, Exeter, Devon EX5 2FW

Latest Case Studies

Islington Council: Track My Operative

“Implementing ‘Track My Operative’ has been a game-changer for us at Islington Council. It’s not just about the technology, it’s about how we’re using it to forge a stronger, more transparent relationship with our residents. The positive feedback we’ve received is a clear indicator that we’re moving in the right direction.”
Daniel Watkins, Programme Manager – Housing Property Services

Helping The Sovini Group maintain over 13,000 homes in the North West

“The great thing about Oneserve’s software is its adaptability and flexibility. We can create workstreams, workflows and processes which are unique to us and our customers.”

David Cater, IT Operations Director, The Sovini Group

Hillingdon Council: Tackling damp and mould with Oneserve

“The system has streamlined our inspection and repairs processes, giving us the ability to track each case from start to finish. This has led to more effective interventions and greater satisfaction among our residents, without adding complexity to our workflow.”

Liam Bentley, Operations Manager for Repairs and Voids, Hillingdon Council

About Oneserve

Oneserve’s Job Management Software helps landlords and contractors take control of their repairs service through efficient job scheduling, robust data management and the delivery of superior customer experiences for tenants.

Founded in 2010, Oneserve was created for the social housing sector, and it continues to be developed today in line with the sector’s unique requirements.

Whether it’s reactive repairs, planned maintenance, voids, safety checks or other work types that need addressing, Oneserve offers a complete suite of features to get the job done effectively. These include: job scheduling, appointment booking, parts management, mobile working, asset management, live operative tracking, automated tenant communications, financial management and reporting to name a few.

Critically, Oneserve seamlessly integrates with existing systems such as Housing Management, Diagnostic and Tenant Portals, Materials Suppliers and Finance Software alongside a host of others, to eliminate data silos and maximise operational cohesion across your business.

But what truly sets us apart is our commitment to working in true partnership with our clients. And with an average client-term of over nine years, our clients are testament to the quality of our product and service which we’re always evolving.

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