Address: OmniLedger Ltd. 1 Alders Court, Watchmead, Welwyn Garden City, Hertfordshire AL7 1LT
Tel: 01707 324201
OmniLedger’s PyramidG2 housing management solutions and services are designed for the social housing sector, to promote greater productivity through technology solutions and enhance the service experience tenants/clients receive from registered providers.
All PyramidG2 solutions are developed in partnership with like-minded social housing professionals who are experienced with challenges facing the sector. This development approach has provided the system with flexibility to adapt to business models of registered providers nationwide, whether they’re a small local co-op or large regional housing association.
Regardless of the size of your organisation, PyramidG2 provides your team with all the tools required to manage all aspects of housing, whether it be general needs, sheltered or supported housing. Every system includes the features listed below and can be scaled to accommodate the traditional and hybrid working environments:
- Rent & Arrears Management
- Waiting List
- Landlord Management
- Void Management
- Day-to-day Repairs, Cyclical Maintenance & Condition Surveys
- Case Management & Outcome Monitoring
- Financials (Landlord, Nominal, Purchase, Sales & Rent Ledgers)
- Component Accounting
- Incidents & Safeguarding
- ASB and Complaints/Feedback Logging
- Mobile Working
- Intelligent SMS & Forms
- Online Tenant Portal
- Suite of API Integration Tools to third parties (Sage, Xero, Open Accounts & more)
All modules are fully integrated, meaning your team will always be working with the latest information.
OmniLedger’s entire business ethic is to work in partnership to empower our customers values and vision through the support of our software solutions and services. This means in addition to PyramidG2, all customers benefit from our fast resolution service level agreement (SLA) support package, with a year-on-year proven 95% success rate. In addition, customers can connect with other social housing professionals through our quarterly user groups, online forum, and product focus sessions.
“For an association of our size, Pyramid was the perfect solution. As soon as we decided to proceed with the implementation, OmniLedger’s fast track project management approach meant the system and training were delivered quickly and effectively.”
Innisfree Housing Association
“We were delighted to find that OmniLedger’s Pyramid Housing Management System addressed virtually every point that was outlined. OmniLedger had also shown that information could quickly be extracted from Pyramid in a wide variety of analysis formats, using either standard reporting tools or a custom report generator.”
Chelmsford City Council
“In the months since going live, we have processed an additional 300 FRA’s through the time savings achieved. The digital nature of the Pyramid Mobile and removal of external assessors has increased the quality of FRA’s being completed, meeting regulatory conditions and providing substantial savings.”
“Pyramid’s Messenger module has been an invaluable tool for Adullam. We have found that not only has it increased communication with our service users, suppliers and shareholders, but it has also been cost-effective. Having both automated messages, and the ability to send ad-hoc messages means that we now have the ability to reach service users quickly and efficiently.”