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Address: 5th Floor, Manchester One, Portland St, Manchester M1 3LD

Tel: 0161 974 2000



Case Studies
About Mobysoft

Founded in 2003, Mobysoft is a trusted provider of data-driven solutions tailored for the social housing sector. Our platforms are built on cutting edge Artificial Intelligence technology and employ Machine Learning to empower social landlords with a suite of systems designed to enhance income-collection and repairs processes, benefiting tenants and organisations alike. Our key solutions include RentSense, RepairSense, Intelligent Automation, and FTA Essentials, each addressing critical aspects of the social housing industry.


This innovative tool revolutionises income collection by using advanced algorithms to guide housing and income officers in taking the most effective actions with tenants in or at risk of arrears. It identifies at-risk tenants and assesses arrear levels, streamlining officer workflows and allowing more time for meaningful tenant engagement, ultimately improving rent collection processes.


Harnessing AI and ML technology, RepairSense analyses repairs data to provide actionable insights for housing providers. It enhances repairs quality, reduces demand, and elevates tenant satisfaction, helping housing organisations deliver better services.

Intelligent Automation

Mobysoft Intelligent Automation simplifies tasks for officers with a user-friendly interface that enables immediate automation of actions based on rules, patches, and unactioned cases. This versatile solution reduces officer workload, freeing up time to address more complex cases and improve tenant outcomes.

Automated Arrears Prevention
Powered by Supervised Machine Learning, this system leverages a vast rent data set to predict tenants likely to fall into arrears. It automates contact without officer intervention, maximising productivity and resource value for housing providers.

Automated Worktray Manager
This platform further streamlines officer workload by automating contact and actions for specific arrears cases. It enables skilled officers to focus on complex cases, ultimately improving tenant outcomes.

FTA Essentials
Simplifying former tenant arrears management, FTA Essentials organises data, prioritises cases for officers, and determines contact based on configurations and patches. This ensures that only cases requiring action are presented in priority order, improving efficiency and clarity.

At Mobysoft, our expertise lies in harnessing the transformative potential of data, particularly non-intrusive transactional data. We employ complex algorithms and AI to predict individual behaviour, prioritising human outcomes in all our services. Our commitment to “technology for good” guides our product development and values, ensuring that we continue to make a positive impact on the social housing sector.

With approximately 120 dedicated employees, many of whom bring extensive experience from the social housing sector, we intimately understand the challenges faced by providers and possess the expertise to address them effectively.

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