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Housemark appoints new CEO

Housemark has appointed Rob Griffiths as its new Chief Executive Officer.

Rob brings a wealth of housing sector and leadership experience to housing data specialist Housemark. He previously led housing management software provider, Aareon UK, and has more than 20 years of technology and business services experience.

Speaking following his appointment, Rob said: “I’ve admired the organisation from afar and seen it become a standard bearer within the sector for data and performance excellence, so I’m really excited to get started and build on our pedigree, delivering the performance benchmarking and insights our customers expect.”

With social housing providers currently confronting a range of financial and regulatory pressures, Rob believes Housemark is well-placed to help tackle these issues head on. He said: “Landlords are currently operating in an incredibly challenging environment with factors such as the cost-of-living crisis, rent caps, cases of damp and mould and new regulation all creating performance issues.

“I want to work with our members and clients to support them during these difficult times. It’s vital organisations have straightforward access to data in one place to inform and guide their decision-making process. I have already spoken with customers who agree data provides a window into the world of insight and prediction. Data can help the sector to move from a traditional reactive operational environment to one that can be more proactive and forward-looking, which in turn enables landlords to improve many aspects of their business.”

Reflecting on his career to date, Rob said: “Throughout my career there has always been a high emphasis on nurturing talent and creating high-performing teams to better engage customers and the wider market, and to steer towards improved customer satisfaction and operational efficiency. In my mind, this is what I hope to achieve at Housemark by building on our strong reputation and delivering our very best for customers.”

Housemark, established in 1999, combines sector sentiment, best practice and trend analysis to deliver high-level insights and forecasts to over 350 UK member organisations. Its property inspection management platform, Photobook, allows real-time performance tracking and now includes the ability for housing providers to identify damp and mould early.

Rob Griffiths took up to the position of Housemark CEO on 1 June 2023.

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