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Exempt Housing Provider Commits to ASB Best Practice 

Sustain UK joins anti-social behaviour organisation RESOLVE 

Specialist exempt accommodation provider Sustain UK has committed to best practice in tackling anti-social behaviour by joining RESOLVE, the UK’s leading community safety organisation. 

RESOLVE works with housing providers and other organisations to effectively deal with community safety and ASB issues through training, support, guidance and sharing of best practice. It will help Sustain staff to improve their knowledge of ASB and how best to deal with it, from early intervention through to legal injunctions and court orders.  

Sustain people will be taking part in training events to further develop their skills in tackling ASB and will have the opportunity to get involved in discussion forums for guidance and support from the wider ASB community. 

Sustain UK, which supports and houses around 1,800 vulnerable people across 400 properties in the West Midlands, already has a well-developed ASB strategy, and works with its housing providers and tenants to deal quickly and confidently with the first sign of problems 

This proactive approach has suppressed levels of ASB linked to residents and communities.  

Shane Egan, Transformation and Governance Director, Sustain UK, said: “Ongoing anti-social behaviour from co-residents or neighbours can have a negative impact on people’s lives, particularly if they are trying to recover from past traumas or bad experiences.  

I am pleased to say that incidences of anti-social behaviour linked to Sustain’s residents are relatively rare, due in no small part to a strict policy of early intervention to nip issues in the bud.  

“Regular support visits to our tenants mean our team can spot early signs of anti-social behaviour and help stop these from developing. This is also why evictions, which are always the last resort in any case, are very rare at Sustain. 

“By joining RESOLVE, Sustain’s people can continue to build their knowledge around community safety and help our tenants and their communities to have confidence in the way we deal with issues. 

We should all have the right to feel safe and at ease in our own homes. At the end of the day our homes are our sanctuary, and a sense of safety and security is essential tofeeling stable. 

Rebecca Bryant OBE, CEO of RESOLVE, added: “RESOLVE is delighted to welcome Sustain UK to our community of over 1,300 ASB and community safety specialists, and we very much look forward to working with Sustain UK to support the invaluable work it does to make its communities safer for the people living in them.” 

Find out more about Sustain’s work at  

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