National learning disability charity, Hft, welcomes amendments made to the Social Housing Regulation Bill which will make it a legal requirement for social housing providers to ensure their staff hold the necessary skills, experience and knowledge to deliver a high-quality service for their tenants.
“People who live in social housing – including individuals with a learning disability – deserve to be treated with respect and to receive the right support to address issues quickly. We hope the new requirements will go some way to ensure this”.Chief Commercial Housing Officer at Hft, Teresa Parker
Under the new amendments, social landlords will have to meet a professional standard and will additionally be subject to Ofsted-like inspections.
“Here at Hft, we are already committed to developing our housing staff to ensure they provide a high-quality service to tenants. This includes working with Catch22 in the delivery of our Chartered Institute of Housing (CIH) accredited Level 2 and Level 3 Housing and Property Management apprenticeship scheme”.Teresa Parker
“Being an apprentice with Hft has helped improve my service delivery to tenants and has given me the tools and experience needed to understand exactly what our tenants need to live the best life possible”.One apprentice from this scheme
Investing in the professional development of housing staff ensures better outcomes for people with a learning disability. Respectful and efficient property management that results in high quality social housing, can make a huge difference to an individual’s independence and mental health.
“Hft looks forward to working with the government as they draw up these regulations and put them into practice. We will continue to call for action on housing standards to ensure that everyone with a learning disability can live in a place they can call home”Teresa Parker