75 firms have been appointed to Procurement for Housings (PfHs) latest responsive housing repairs framework, aimed specifically at housing associations and local authorities, which is worth £725m over three years.
The maintenance framework is expansive, and includes services in roofing, plumbing, gas and electrical, windows and doors, fencing repairs and more. Allerton Damp Proofing, Axis Europe, Bell Group and Cardo Group are among the providers appointed to the framework, and contractors can either support a social landlord’s direct labour organisation or deliver a fully outsourced responsive repairs service.
A new lot has been introduced for time‑sensitive disrepair works, including damp and mould, water ingress and structural defects, giving these specialist services a dedicated area of the framework, as well as a new pest control lot.
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Laura Wood, PfH category buyer, said: “Social landlords are under real pressure to deliver safe, high‑quality repairs quickly, so we’ve created specialised lots, made the framework more flexible and locally responsive, and opened up routes for SMEs so housing providers can procure exactly what they need. It’s also designed to encourage more open, collaborative relationships between social landlords and contractors. When those relationships work, first‑time fix improves, tenants feel the difference and satisfaction improves, and ultimately, that’s what good responsive repairs are all about.”
The framework retender comes at a time when housing providers are facing mounting disrepair cases, significant backlogs of routine repairs, heightened regulatory pressure following Awaab’s Law and the countdown to the new Decent Homes Standard which will start in 2035.
Awaab’s Law Phase Two has been confirmed to come into effect on 30th November 2026, the day before winter arrives. The second phase of Awaab’s Law will expand the current law’s timeframes to encompass a range of other hazards, including excess heat and cold, electrical hazards and structural damage.
Procurement for Housing (PfH) has redesigned the framework to help housing associations and councils to meet these obligations while supporting a higher standard, more accountable repairs culture – something recently championed by the Chartered Institute of Housing, which urged the sector to rebuild trust, improve communication and scrutiny and ensure repairs are completed right first time.
Louis Fordham, social development director at Orbis Protect, one of the firms on the framework, said: “Our appointment to this framework reinforces a long-standing partnership built over many years of supporting social housing providers across the UK. We have consistently helped housing associations and councils reduce void re-let times, improve operational efficiency and deliver cost savings, enabling homes to be returned to residents more quickly. We look forward to continuing to work alongside our customers, delivering responsive, value-driven repair solutions that create lasting benefits for both organisations and the communities they serve.”
